Zain announced the successful conclusion of its Customer Engagement Forum 2016, a three-day event that was held in Kuwait from 4-6 April, which drew senior personnel from across the Group operations. Customer experience management remains one of Zain Group's keys strategic pillars, with the company investing heavily in the area in order to maintain the highest quality of service for its customers.

Read more: Zain Group hosts Customer Engagement Forum in Kuwait

His Royal Highness Prince Faisal bin Bandar bin Abdulaziz Al Saud, Prince of Riyadh awarded Integrated Telecom Company (ITC), the leading ICT Company for sponsoring the contest "The King's Ambition for a Nation's Future" which was held at King Saud University in Riyadh for the creative female students. The award was received by Mr. Raed Daod, VP of Human Resources & Support Services at ITC. Afterward, ITC team briefed HRH prince of Riyadh on ITC's latest products and services.

Read more: Prince of Riyadh honors ITC at "The King's Ambition for a Nation's Future" exhibition

Smart Dubai, the government office selected to drive Dubai's citywide transformation into a Smart City, has announced the Smart Dubai Platform, a digital backbone powering the city in the near future, in partnership with Strategic Partner, du. The Smart Dubai Platform will be the central operating system for the city, providing access to city services and data for all individuals, private sector as well as public sector entities.

Read more: Smart Dubai announces the Smart Dubai Platform with Strategic Partner, du

du will reduce its roaming rates in the GCC in line with the announcement made by the Gulf Cooperation Council's Secretariat General to reduce the roaming rates. Amongst du's lower rates, roaming customers will only be charged AED 0.95 per minute for all local calls made within the visited GCC country, AED 0.29 for all sent SMSes while roaming, whilst data roaming will only cost customers AED 4.77 per MB for both prepaid and postpaid customers.

Read more: du reduces roaming rates for all its customers throughout the GCC

The Saudi Telecommunication Company (STC) recently inaugurated the landing of the Fifth Marine Cable (Sea Me We 5) under the auspices of the Minister of Communication and Information Technology (MCIT) Dr. Mohammed Al-Suwaiyel. Attending the ceremony was the Governor of Communication and Information Technology Commission Dr. Abdulaziz AlRuwais, President of the Royal Commission in Yanbu Dr. Alaa Nassif, Governor of Yanbu Mousaed Al-Salim, CEO of Alcatel Submarine Networks Mr. Frank Maccary, Chairman of STC Board of Directors Dr. Abdullah Alabdulqader, and STC CEO Dr. Khaled Biyari.

Read more: STC celebrates the inauguration of the Fifth Marine Cable (Sea Me We 5)

At Etisalat's annual general meeting, held at the company's headquarters in Abu Dhabi, shareholders have backed the board's recommendation to pay full-year 2015 dividends of 80s fils per share. After the release of the Group's 2015 annual results, the board proposed the dividend share, which is a reflection of the strong results achieved during the fiscal year ended on 31 December.

Read more: Etisalat AGM approves full-year 2015 dividends of 80 fils per Share

touch, managed by Zain Group, and under the patronage of His Excellency Minister of Telecommunications, Boutros Harb, hosted a ceremony for the official signing of touch 4.5G Advanced network deployment all over Lebanon, in partnership with Huawei and Nokia. The event took place at the Phoenicia Hotel Beirut, and was attended by the Chinese Ambassador in Lebanon Jiangjiang, influential figures in the telecommunications sector as well as renowned media personnel.

Read more: Touch announces 4.5G LTE Advanced network deployment all over Lebanon in partnership with Huawei...

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