Riverbed, an American IT company that develops products to improve application performance across wide area networks (WANs), recently commissioned a study surveying 1,000 IT decision makers globally to explore the impact legacy and next-generation networks have on cloud adoption and digital transformation. Telecom Review discussed the findings with Charbel Khniesser, Riverbed's Regional Presales Director for Middle East, Turkey and North Africa.

Read more: Riverbed: SD-WAN essential for building next-generation networks

UAE telecom provider “du” (EITC) has over ten years’ experience dealing with multiple partners from various industries. Bundling everything together that those partners bring to the table means du can give its customers the best value for money and significantly improve processes, said du’s chief commercial officer, Fahad Al Hassawi, speaking to Telecom Review.

Read more: Partnerships benefit customers, says du CCO

Saudi Arabia is going through rapid transformation, according to Deemah AlYahya, CEO of Saudi Arabia’s National Digitization Unit (NDU), a government arm mandated to accelerate efforts to achieve Saudi Vision 2030 objectives, an initiative to diversify the kingdom’s economy away from oil dependence. This transformation, Ms. AlYahya said, will require collaboration, open data sharing and injecting innovation into citizens.

Read more: Saudi NDU CEO: 'We want to inject innovation into citizens'

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Ericsson has become a member of a consortium led by operator Zain Kuwait. The consortium will carry out a large digital transformation project for local utilities. The project will be completed by 2024 and as the sole technology partner, Ericsson will deploy a new smart metering solution.

The Enterprise and Cloud Billing solution implemented by the consortium will make it easier for the Ministry of Electricity and Water to collect revenue and distribute energy consumption over time. It will also improve the accuracy of invoices and give customers access to real-time information about usage. Around 800,000 new smart meters for electricity and water will be connected over Zain's upgraded infrastructure.

Furthermore, the cross-industry Ericsson Multiservice Delivery Platform will help digitalize channels for consumer interaction, offering personalized and user-friendly services for all types of devices through self-service portals. Additional Ericsson solutions will provide important features for areas such as customer care, post- and prepaid services, performance management, event planning, and analysis of network data.

"We have worked closely together with Zain Kuwait from the start of this digital transformation initiative, and we have made a long-term commitment to enable new revenue streams," said Wojciech Bajda, Head of Customer Unit Zain, Ericsson. "We really look forward to being part of this project and to help develop the smart city infrastructure."

Ericsson will also provide a range of Managed Services for improved network operations and security, and for Internet of Things applications.