The pandemic has changed the very nature of the global business ecosystem and has left us with an economic future that has never been more ambiguous. Telcos have learned a great deal from the challenges that were brought about by the pandemic and have placed an even greater emphasis on digital transpormation and innovation.

Read more: Mondia Group’s Simon Rahman discusses global pandemic, innovation and industry trends

Zain KSA has been labelled as the Kingdom’s preferred digital services provider following the great achievements the operator has made throughout its journey. In an exclusive interview with Eng. Sultan Bin Abdulaziz Aldeghaither, CEO, Zain KSA, Telecom Review delved into the operator’s main accomplishments that encompass most importantly having the fourth largest 5G network in the world and the largest in the Middle East, Europe and Africa.

Read more: Zain KSA empowering the Kingdom’s digital journey

It is no surprise that the industry was dealt an immense blow as soon as COVID-19 hit. Operators and vendors alike, across the world, have had to deal with (or are currently dealing with) an immense burden due to widespread lockdowns and the rise in remote working and learning. This has caused a great deal of pressure on networks everywhere. However, companies have been quick to realize that this may just be the right time to leverage emerging technologies to ensure business continuity and minimize the disruption of business operations.

Read more: Nokia MEA’s CTO talks about 5G, AI, ML and post-pandemic digital transformation

COVID-19 updates
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In light of COVID-19, the Arab Information Communication Technologies Organization (AICTO) has decided to launch a special platform within the framework of unconventional plans elaborated in the Arab region and the world to cope with the exceptional circumstances.

“The outbreak of the coronavirus has forced countries to face difficult choices and produced specific challenges in all fields, especially healthcare with a heavy load on the economic and social levels. In light of the COVID-19 that we are witnessing today, telecommunications networks have come into view clearly, as never before, as the most vital and needed for ensuring our health and safety, and for preserving our economies and societies,” said Eng. Mohamed Ben Amor, secretary general of the AICTO in an address broadcasted on the organization’s social media platforms.

In the video, Eng. Mohamed Ben Amor highlighted the role that digital technologies are currently playing to mitigate the disruptive effects of the COVID-19 pandemic on individuals, societies, institutions, companies and the economies alike.

“For this purpose, and in the context of its commitment to supporting Arab countries and all stakeholders in facing this pandemic through digital technologies, the Arab Information and Communication Technologies Organization (AICTO) is developing a special platform for information and awareness. This platform is launched to put the light on the digital and technological initiatives and projects adopted in the Arab countries to confront the coronavirus pandemic”, he concluded.

This initiative aims to shed light on each of the Arab countries’ plans and measures taken to contain the repercussions of the COVID-19 through ICTs.

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