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COVID-19 updates
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Etisalat and Dubai Police have announced a collaboration to launch an initiative which provides Etisalat customers with free access to the police’s website and mobile applications without consuming internet data.

In addition to Dubai Police’s website and mobile app, Etisalat customers can access other online services available for individuals, establishments and visitors, upload or download data, without consuming their internet data. The three-month initiative began on 15th April 2020.

The initiative reflects Dubai Police efforts in maintaining the security and safety during the current circumstances, allowing the public to utilise Dubai Police’s online services.

This collaboration supports ‘Police Eye, a programme launched recently by Dubai Police which provides the public with a secure and confidential online platform to report crimes and suspicious activities in the city.

Brigadier Jamal Salem Al Jalaf, Director of the General Department of Criminal Investigation (CID) at Dubai Police said that maintaining safety and security is a mutual commitment and a national obligation that all parties must participate.

“Based on our confidence in the public’s cooperation with the police which establishes safety and stability, we have facilitated the public with the ability to report any violations or disturbing crimes through a new service called ‘Police Eye’. This programme enables individuals to easily report various security violations such as suspicious gatherings, suspicious vehicles, begging, massage cards, and other illegal practices,” said Brig Al Jalaf.

“‘Police Eye’ also allows reporting violations related to precautionary measures taken to combat Covid-19such as failure to wear face masks and not keeping a safe distance etc.  In view of this partnership, Etisalat subscribers can upload pictures and videos of any misbehaviour or violation and report to the police without consuming their own internet packages.”

Brigadier Khalid Nasser Al Razooqi, Director of the General Department of Artificial Intelligence at Dubai Police welcomed this partnership with Etisalat, he stated, “This initiative clearly indicates the collaboration of various government and private entities to fulfill consumers’ needs and ensure their safety especially under the current circumstances. ‘Police Eye’ is among the many services offered to the public through smart application and website, such as emergency response service, reporting of e-crimes, reporting bounced cheques, and applying for a police clearance certificate.  We encourage the public to take advantage of this initiative and conduct their transactions using the smart services from the comfort of their houses to maintain their safety and the welfare of the community.”

Abdulla Ebrahim Al Ahmed, Senior Vice President, Government Sales, Etisalat said, “During these difficult times, Etisalat is committed to support all sectors in the UAE and to participate - with its technical teams and digital capabilities – in government initiatives that gives them an opportunity to serve the community. We at Etisalat are proud to collaborate with Dubai Police by deploying our extensive network to contribute in the security and safety of the community in line with the Dubai government’s objective of making the city the safest in the world.”

Dubai Police’s mobile application is available for download on Android and iOS app stores and supports seven international languages, namely English, French, Chinese, German, Russian, Spanish and Arabic.

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