Following the award of the fixed voice license by CITC in April 2019, Integrated Telecom Company (ITC), a leader in information and communications technology services announced the launch of the fixed telecom services offering voice and unified communication services (UC) based on a cutting-edge cloud solution in the Kingdom of Saudi Arabia.
ITC will provide the Cisco BroadSoft Business portfolio which includes Cloud PBX, Unified communication, team collaboration, SIP trunk and many more other innovative collaboration applications. These services will allow ITC customers to have a full fledge advanced telephony and unified communication functionality at their finger-tips without the hassle of owning and maintaining the PBX itself through the access of their IP phones, mobile devices, or desktop clients.
Eng. Ahmed Al Anqari, CTO of ITC, said, “by integrating Cisco BroadSoft portfolio with ITC’ reliable services, ITC customers can now benefit from end-to-end solutions to their cloud PBX and unified communication requirement, all from a single provider. Consumers and business customers can now order fixed voice number services from ITC. The launch of our fixed voice services complements our existing fixed data services portfolio and ITC’s journey into enriching its telecom and ICT services portfolio”.
“We believe that this step further positions ITC as one of the leading and innovative ICT providers in the region that can help customers looking into moving to cloud and digital transformation”, Eng. Al Anqari added.
Salman Faqeeh, general manager, Cisco Saudi Arabia said, “Businesses in Saudi Arabia are increasingly realizing the benefits of cloud solutions, but as expected, are at different stages of adoption. By leveraging Cisco’s strength in professional services, ITC is well positioned to integrate and provide collaborative experiences, while paving the way for more businesses in KSA to accelerate their digital transformation and cloud adoption.”
“Cisco is proud to have helped ITC in achieving this milestone and is fully committed to advancing businesses in the Kingdom, continuing to provide cutting-edge cloud solutions and enabling businesses of all sizes to radically improve their collaboration environments”, Faqeeh added
ITC’s DNA is about ‘customer first’. The new fixed voice services are designed to meet customer needs and offer a higher value customer satisfaction which further positions the company as one of the key enablers of digital transformation and cloud offerings, in line with ITC’s commitment towards Saudi Vision 2030.
ITC has transformed itself into a solution-centric ICT provider offering latest technologies such as cloud computing and managed services, security services and technology outsourcing, aiming to become the leader in the ICT industry.