COVID-19 has been impacting all industries ever since it started to spread to all parts of the world. Governmental entities and United Nations bodies have been playing a key role in countering the ensuing challenges. The International Telecommunications Union (ITU) has been at the forefront of the fight against the pandemic. In an exclusive interview with Telecom Review, Bilel Jamoussi, chief of the ITU-T study groups department, elaborated more on the ITU’s response to COVID-19 and the importance of digital transformation and emerging technologies in such challenging times.

Read more: ITU enables the ICT ecosystem to combat COVID-19

It is no surprise that the industry was dealt an immense blow as soon as COVID-19 hit. Operators and vendors alike, across the world, have had to deal with (or are currently dealing with) an immense burden due to widespread lockdowns and the rise in remote working and learning. This has caused a great deal of pressure on networks everywhere. However, companies have been quick to realize that this may just be the right time to leverage emerging technologies to ensure business continuity and minimize the disruption of business operations.

Read more: Nokia MEA’s CTO talks about 5G, AI, ML and post-pandemic digital transformation

OSN, the region’s leading entertainment network, has been providing premium content to subscribers ever since it was established. In the times of COVID-19, the company was one of the few who were able to leverage the situation. In an exclusive interview with Telecom Review, Zahra Zayat, senior vice president – OTT digital and telco, OSN explains how the company aims to retain subscribers in the aftermath of the pandemic.

Read more: Zahra Zayat leads OSN in the right direction

While COVID-19 has been wreaking havoc on businesses, UAE-based company, EVOTEQ has been digitally enabling its customers to overcome the ensuing challenges. In an exclusive interview with Telecom Review, Jihad Tayara, CEO, EVOTEQ explained how the company reacted to the impact of COVID-19 and the solutions it has been offering to its customers for them to adapt to the new normal. 

Read more: EVOTEQ driving the digital transformation transition in times of crisis

The pandemic has changed the very nature of the global business ecosystem and has left us with an economic future that has never been more ambiguous. Telcos have learned a great deal from the challenges that were brought about by the pandemic and have placed an even greater emphasis on digital transpormation and innovation.

Read more: Mondia Group’s Simon Rahmann discusses global pandemic, innovation and industry trends

Zain KSA has been labelled as the Kingdom’s preferred digital services provider following the great achievements the operator has made throughout its journey. In an exclusive interview with Eng. Sultan Bin Abdulaziz Aldeghaither, CEO, Zain KSA, Telecom Review delved into the operator’s main accomplishments that encompass most importantly having the fourth largest 5G network in the world and the largest in the Middle East, Europe and Africa.

Read more: Zain KSA empowering the Kingdom’s digital journey

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