King Fahad Medical City (KFMC), one of the largest and fastest-growing medical complexes in the Middle East, has partnered with Avaya Holdings Corp. (NYSE: AVYA) to build a unified contact center that will transform healthcare delivery in the Kingdom of Saudi Arabia.

Read more: Avaya IX contact center transforms care with Saudi Arabia’s King Fahad Medical City

Elm has revealed its upcoming financial technology product during its participation at GITEX 2019. The E-Wallet service is currently being developed in coordination with the Saudi Arabian Monetary Authority (SAMA) in support of the Financial Sector Development Program launched in line with the “Saudi Vision 2030”.

Read more: Elm reveals its latest financial technology products

du, from Emirates Integrated Telecommunications Company (EITC), along with NXN and TELUS Health are collaborating to roll out the TELUS eHealth solution portfolio in the UAE. This consortium complements the organizations’ focus in developing a national eHealth capability to improve the healthcare outcomes in line with the UAE Vision 2021 to provide world-class healthcare.

Read more: du, NXN & TELUS Health collaborate to provide world-class healthcare in the UAE

Eng. Nasser bin Sulaiman Al Nasser, STC Group CEO, confirmed that STC has increased the number of sites - equipped with 5G in various KSA regions, stressing that the Kingdom of Saudi Arabia is considered today among the best countries that have prepared for the launch of the Fifth Generation in KSA in early 2020.

Read more: STC CEO confirms that KSA is well prepared for 5G

An enhanced multi-channel platform can now guarantee customer engagement through business applications and a single API for SMS, voice and instant messaging applications, all thanks to Saudi cloud communications platform unifonic that chose the Middle East’s biggest tech event – GITEX - to launch the enhanced platform.

Read more: Unifonic takes customer engagement to a whole new level

Bahraini telco Batelco has chosen Ericsson Expert Analytics (EEA) as a strategic solution for Customer Experience Management (CEM) across Bahrain. The rollout is underway as Batelco targets a unified CEM strategy to improve customer experience, boost network performance, and enhance operational efficiency.

Read more: Batelco selects new partner to reinforce customer care

Swisslog, a global leader in robotic, data-driven and flexible automated solutions, is physically displaying its highly efficient order processing solutions for single items at the 39th GITEX Technology Week, being held at the Dubai World Trade Centre from October 6-10.

Read more: Swisslog showcases latest robot-based solution at GITEX

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