The best business strategy is the one that can turn a mess into a success story. What businesses have learned so far from the COVID-19 crisis is that digital transformation was key to overcome the challenges brought about by the pandemic. With a new normal in the horizon, ICT companies should leverage the current situation to come out of it stronger and more resilient.

Read more: Ensuring a digital recovery

Harsh economic times resulting from COVID-19 will make 2020 a challenging year for telecom operators. Post-crisis, consumer and enterprise telecom service appetites and habits will not go back to pre-crisis levels. According to GlobalData, a leading data and analytics company, consumers of all ages have had to become more digitally-literate, which means telecom services companies will have to rethink their business to service a more tech-savvy residential segment in the future.

Read more: Telecoms operators’ fast recovery is linked to digitalization

From the infinite scale of modern business to the rapid response to COVID-19 enabling millions of people to work remotely, it’s hard to imagine a world without cloud technology. At no other point in time has there been such a need for the availability of IT resources enabled by the cloud than during this coronavirus pandemic. 

Read more: Cloud computing and remote working: A match made in heaven

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