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Etisalat Misr (Etisalat Egypt) has signed a four-year contract with Ericsson to modernize and expand its core network and business support systems, which will help the operator capitalize on the growth in 4G and pave the way for 5G and Internet of Things. The partnership will play an important role in further developing the services offered by Etisalat Misr, one of Ericsson’s largest customers for business support systems.

"We are pleased to be working with Ericsson again on a new project that addresses the evolving requirements of our organization," said Hazem Metwally, Chief Executive Officer, Etisalat Misr. "It will double the capacity of our business support systems, which will allow us to provide more innovation to our customers, resulting in more traffic passing through our network. Ericsson is our trusted partner and has provided valuable support since we launched our services."

The project will be a significant milestone for Etisalat Misr, allowing shorter time to market, commercial innovation, and improved user experience. It will also have a positive impact on capital and operational expenditure. Subscribers will be able to enjoy highly flexible and personalized offerings, including cross-bundling and add-on services. They will also have access to shared data plans and family offerings, which will provide them with a single bill and a consolidated spending view.

Furthermore, 4G technology will enable efficient means of communication and opportunities for global collaboration and innovation. For example, the project will accelerate the introduction of IMS Voice over LTE, Voice over WiFi, Service Aware Policy Control and Unified Communications.

Rafiah Ibrahim, Head of Ericsson Region Middle East and Africa, said, "This agreement will enable Etisalat Misr to respond very quickly and in a flexible way with new offers to the ever increasing needs of their subscribers. The current massive diversity of applications, services and bundles, that both consumers and business customers wish to use on their multiple devices, requires more flexible provisioning and real-time charging based on advanced systems and solutions, such as our state-of-the-art Business Support System."

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