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Help AG, the cybersecurity arm of Etisalat Digital and one of the region’s most trusted security service providers, has been named as a major player in an ICT industry vendor assessment report.

The report applies a rigorous vendor assessment model designed to provide a comprehensive overview of the competitive fitness of the region’s ICT service suppliers, according to the statement.

Against the backdrop of digital transformation (DX) during the Covid-19 pandemic, the report points out that “organizations are being exposed to an increasing number of attacks and must manage complex data and security regulatory compliance and monitoring requirements alongside the protection of disparate endpoints used by staff working from home.”

In naming Help AG - Etisalat Digital Security as a major player in professional cybersecurity services in the GCC, the report states, “Help AG takes a proactive approach to introducing new technologies, including managed security services, secure cloud enablement, and secure access service edge (SASE). With an effective cost-management strategy and flexible deployment and financial models, Help AG serves large enterprises and government customers, and also caters to the small and medium-sized enterprise (SME) market, via Etisalat channels.”

Commenting on the report, Stephan Berner, chief executive officer at Help AG, said, “In the face of ever-growing challenges posed by increasingly distributed IT systems, organisations in the GCC need ICT vendors that they can trust and rely on to provide them with the solutions and services appropriate to their needs.”

He also added that the recognition validates Help AG’s unfailing commitment to helping enterprises and government organizations at every scale to stay secure in the face of constantly evolving cyberthreats.

The report further states that Help AG’s cybersecurity analysis team has more than 100 zero-day findings to its credit, indicating the freedom given to its core technical assessment team. “Help AG encourages its technical team to dedicate at least 30% of the workday to perform independent research and identify zero-days, work on developing new services and solutions, or focus on skills development,” the report states.

Help AG’s expanding portfolio of unique emerging security services offers included the following:

•   Help AG Secure Private Access (HPA): A zero-trust network access (ZTNA) service that enables secure connectivity to applications in today's distributed workforce environment.

•   Digital Risk Protection service: A SaaS-based offering that enables the monitoring, analysis, mitigation, and resolution of digital security challenges.

•   Cyber Insurance, where Help AG has partnered with a global insurance firm to provide incident response coordination and technical services.

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