Ooredoo marks another milestone in its quest for quality and performance excellence as it achieved the ISO 9001:2015 Quality Management recertification. The globally recognized certification is awarded only to companies that demonstrate the ability to consistently provide products and services that meet statutory and regulatory requirements while enhancing customer satisfaction through the effective application of the system.
Attaining the certification for the last three years, Ooredoo has attained the certification for the last three years, proving its position as a leading ICT and telecoms solutions provider. Dr. Ahmed Abdullah Al Abri, chief technology & information officer at Ooredoo, said, “This achievement is a testament to Ooredoo’s commitment to investing in future-proof technologies, leveraging world-class industry compliance, and providing service continuity for our customers in every circumstance. We are constantly challenging ourselves to do better and are always on the lookout to deliver an enhanced service that exceeds our customers’ expectations.”
Ooredoo first achieved the ISO 9001 certification in 2017 and has maintained it through annual certification body surveillance audits that check if the organization is adhering to the current standard requirements of the ISO certification.