With more than 20 years of experience in business development in telecommunications, Florence Sebastien, CEO, FSE Consulting spoke to Telecom Review about her journey and the role that FSE Consulting is playing today in the industry.

Read more: “Once the crisis is over, a deeper understanding of digitization will appear”, says Florence...

While COVID-19 has been wreaking havoc on businesses, UAE-based company, EVOTEQ has been digitally enabling its customers to overcome the ensuing challenges. In an exclusive interview with Telecom Review, Jihad Tayara, CEO, EVOTEQ explained how the company reacted to the impact of COVID-19 and the solutions it has been offering to its customers for them to adapt to the new normal. 

Read more: EVOTEQ driving the digital transformation transition in times of crisis

Companies across the world have been hit hard by the pandemic. The telecoms industry has been absolutely relentless in its efforts to ensure that their consumers, employees and customers are safe and have the means to stay connected.

Read more: Ericsson’s Fadi Pharaon talks pandemic-induced digital transformation

Notes from the Chief Editor
Typography

There is no doubt that our industry is going through tough times and a total change on many levels.

The transformation and shift to content/data by customers require an important change in the way telecom operators are accustomed to operating. This change, called adaptation, is very important to secure profitability and market share, but this change is not easy - especially when it comes late.

This change, which reflects negatively on some operators and even vendors' businesses, needs a big transformation from a voice-oriented and basic VAS services to data, apps and digital transformation. This change needs strategy and investments.

The opportunities to expand via acquisition are not healthy nowadays unless the deal is big and not to be missed. Many telecom groups are suffering from the expansion they made.

Tunis telecoms group expanded in Cyprus, Malta, Mauritania; and the new license in Oman increased the appetite for GCC players such as (mainly) Etisalat Group and Zain Group.

Vodafone attempted to expand in any new market after it cashed in the big prize of Verizon, but did not succeed, and Etisalat Group lost Nigeria and soon, Sri Lanka.

Ericsson is cutting jobs. Huawei shifting to handsets. And, the only ones profiting from this current wave are the OTTs. Yes, Google, Facebook, or the online giants such as Amazon, Ali Baba, Airbnb, etc.

Why weren't operators and vendors with huge cash flow innovative at the early stage and therefore, not mentioned above?

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