Nexign has been a key player in Business Supports Systems (BSS) with 28 years of leadership in the BSS market and currently operates in over 15 countries worldwide.

Read more: Nexign CEO sheds light on navigating the 5G era amid COVID-19

The COVID-19 pandemic has wreaked havoc to almost every single industry out there and over the past few months, the pressure has been on for telecom operators and vendors to take it upon themselves to ensure efficient connectivity and to help businesses function and navigate the ‘new normal’.

Read more: SpaceLee highlights Huawei’s instrumental role in helping customers navigate the ‘new normal’

Staying connected and safe are key in today’s current scenario in the country for families, friends and businesses. During this unprecedented period, that has challenged both health and economy, Etisalat has taken all steps to make sure that its network, services and teams are well equipped to help all our customers.

Read more: “Etisalat keeps all segments of the society connected” – Dr. Ahmed Bin Ali

Notes from the Chief Editor

During the last edition of the Telecom Review Summit held in Beirut on April 13th, mobile health and health technology were the most attractive topics. In the mobile health debate, we tackled how to manage and monitor mobile health records and link mobile health with care providers, in addition to the Electrical Medical Report (EMR).

These topics are gaining momentum nowadays because many OTTs, such as Google, Samsung and Apple, are offering free software to healthcare institutions such as hospitals and clinics, thus putting patients' data at risk.

OTTs are providing the free software in order to collect serious data of patients and to sell it to pharmaceutical manufacturers and health equipment manufacturers, or to use it to sell ads for the same targeted customers.

That is why governments are now keen to coordinate with operators and software developers to use their own platform in order to protect patients' privacy and unify their medical records under each country's privacy law.

Governments, health sectors and telcos are endeavoring to secure the data collected from patients in hospitals and medical clinics. Canada, for example, has already reached a milestone in this regard; any software should have at least two or three security layers even if it was bought from an operator inside Canada such as TELUS or Bell Canada.

Investing in the unification of patients' medical records can save governments high amounts of money. For example, in Switzerland and Canada, the government provides healthcare services to citizens, so having one medical record will allow patients to avoid duplication of tests and drugs prescriptions and much more.

This is why using technology in the healthcare sector is becoming more important, and why data privacy of patients should be regulated and protected.