The COVID-19 pandemic has wreaked havoc to almost every single industry out there and over the past few months, the pressure has been on for telecom operators and vendors to take it upon themselves to ensure efficient connectivity and to help businesses function and navigate the ‘new normal’.

Read more: SpaceLee highlights Huawei’s instrumental role in helping customers navigate the ‘new normal’

As the world comes to terms with the effects of COVID-19, telecommunication providers have certainly proved just how crucial they are to the functioning of everyday life, and, even amidst this major disruption, there is now a real opportunity for operators to gain service and reputational ground with customers.

Read more: Etisalat enables crucial connections amid COVID-19 uncertainty

The coronavirus pandemic is a humanitarian crisis that continues to take a tragic toll on people’s lives. There’s no denying it is also acting as a catalyst for change on a scale not seen before.

Read more: EVOTEQ: Driving digital change during a crisis

Notes from the Chief Editor

There is no doubt that the evolution of technology impacts us: in daily life, the way we do business, the way we communicate, the way we look for information, the way we plan our travels, the way we manage our diaries.

The evolution of technology is transforming everything into the digital age. Artificial intelligence and smart sensors are adding to this. Technology vendors have now claimed 2016 as the year of digital transformation.

Yes, definitely. But how? Mobility will be the major trend of this transformation.

Go back five years and remember what you could do with a mobile compared to what you can do now. It has become the most important device in people’s life: from making calls to taking videos, from an alarm to a watch, from an inbox to a chatting tool and even as a music player.

Mobility is making life easy and we are happy to be connected anywhere and anytime.

In February, we will be at Mobile World Congress to see and hear more about the promising future of mobility and digital transformation.

Digital transformation has impacted all industries: telecoms, automotive, banking, healthcare, education and all utilities.

As an example of how digital transformation will affect our lives and all industries, at the World Economic Forum in Davos last month, the CEO of Nissan commented about technology and cars. He said that their aim for when you drive their cars is that you can do what you can do at home or at the office: be fully connected.