In an exclusive interview with Telecom Review, Mervat El Dabae, regional vice president, EMEA, Netcracker, shares her company’s offerings in helping operators in the region forge lasting partnerships and scale operations in line with the dynamic pace of digital transformation.

Read more: Netcracker supporting operators to transform into technology enablers, says Mervat El Dabae

During the 15th Telecom Review Leaders’ Summit held at the InterContinental Dubai Festival City, Telecom Review welcomed Francisco Irala, telco solutions architect senior manager, EMEA, Infoblox, in person. In an exclusive interview, Irala shared the company’s position in helping telecom operators move towards being agile and digital as well as his views on the most relevant drivers that affect telcos’ in launching new services and improving customer experiences.

Read more: Automation is the foundation of telco cloud, says Infoblox’s Francisco Irala

The last two years can be touted as the period where digital revolution was at its peak. The internet reached close to 5 billion people across the world. In Middle East and Africa, internet coverage also increased dramatically. However, the period also exposed and worse, expanded, the wide digital divide that already existed. While the internet coverage was close to 100% in some GCC countries, some nations such as Sudan had the internet coverage of just over 30%.

Read more: It’s time to bridge MEA’s digital divide
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