The global telecommunications industry is a unique and vibrant industry that is constantly evolving due to the new technologies and infrastructure which continue to filter into the market. Now more than ever, telcos depend on the adaptation to a digitized environment, the efficiency and optimization of business processes, as well as monitoring and reporting capabilities.  

Read more: Atrebo towards excellence and process automation

COVID-19 has highlighted the importance of telecommunications and the need to have resilient infrastructure capable of ensuring a seamless experience in light of the rise of remote experiences’ trend. EY published recently a study entitled “Top 10 risks in telecommunications” which sees failure to maintain network resilience in a post-pandemic world emerge as the most pressing challenge for the industry. Telecom Review spoke to Tom Loozen, EY global telecommunications leader, to discuss the outcomes of the study and highlight its main findings.

Read more: The challenge of maintaining network resilience

In what can only be described as a dismal year for many companies, a minority have shone. The challenging economic outlook and continued uncertainty are forcing CEOs to contemplate some difficult choices. Some are pulling in, making cuts, and focusing on riding out the storm. Others, however, are taking decisive action to make sure that when the crisis ends, they’ll emerge stronger than ever before.

Read more: OSN’s transformative CEO reveals second major milestone of 2020

The first half of 2020 has been nothing short of transformational for several industries as businesses everywhere had to adapt in order to survive. Thanks to the ICT sector, many businesses have managed to stay afloat and new solutions were even created in an effort to ease customer business operations and manage consumer expectations.

Read more: Rosenberger’s Vick Mamlouk expresses confidence in future of ICT sector

The Covid-19 pandemic seems to have put things into perspective for several industries, particularly the telecommunications sector. One of the major lessons learned throughout the pandemic was the importance of extremely reliable networks. Telcos have been indeed the unsung heroes of the pandemic as they have done their part to ensure connectivity which not only made great strides in business continuity but innovation too.

Read more: Nokia: “Our IP and Optical portfolio is designed for scalability, agility, speed, and security...

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