VIVA Bahrain has collaborated with Avaya to offer Unified Communications-as-a-Service (UCaaS) for businesses across the island.

VIVA Bahrain will host Avaya's innovative Unified Communications, Video and Contact Center solutions and make them available to enterprises in a cloud services model, enabling organizations to purchase the capacity and services they require, as and when needed, without large upfront costs. VIVA Bahrain will be offering Unified Communications-as-a-Service (UCaaS), Video as a service (VaaS) and Call Center as a service (CCaaS).

Read more: First time in the MENA VIVA Bahrain launches Unified Communication Cloud Services powered by Avaya

du was recognized for its call centre's unwavering commitment to its customers with two awards for its best in class call centre and technology at an awards ceremony held at The Address Dubai Mall recently. Rashid Qayed, director Consumer Contact Centre Operations at du collected the award for Best In Class Call Centre 26-100 Seats, while Jassim Juma, du's senior director of Service Excellence and Support received the Best Use of Call Centre Technology award on behalf of du.

Read more: du's commitment to serving UAE customers is lauded with two prestigious awards from the second...

PCCW Global took home two Global Carrier Awards at Capacity Europe 2015. It received Best North American Project for its work in delivering HD and SuperHD 8-K video feeds around the world and Best Voice Service Innovation for its regional breakout service in Africa. Overall the awards recognize PCCW Global's leadership in IPX, network security, mobile solutions and wholesale services.

Read more: PCCW Wins Big At Telecom Review & Capacity

Batelco continues to provide world-class teleport services to satellite operators, with the company's fully equipped teleport, placing Bahrain on the global map of satellite operations. As a testament to this, ABS, a global satellite operator, has extended its agreement for teleport services with Batelco. The agreement, signed in 2011, saw the two companies forming a strong alliance, with ABS gaining a full suite of telecom services provided by Batelco at its Teleport.

Read more: Batelco's fully equipped teleport positions Bahrain on global map of satellite operations