As part of its ongoing efforts to deliver real value to its loyal Home subscribers, du has announced that it will double the home broadband speeds of its customers - at no extra costs. Customers subscribed to Home services will now be able to instantly reap the benefits of extra internet speed while surfing, downloading and gaming. That means no more wasted time spent just waiting.
PCCW Global took home two Global Carrier Awards at Capacity Europe 2015. It received Best North American Project for its work in delivering HD and SuperHD 8-K video feeds around the world and Best Voice Service Innovation for its regional breakout service in Africa. Overall the awards recognize PCCW Global's leadership in IPX, network security, mobile solutions and wholesale services.
Ooredoo has signed an agreement with Oman Munitions Production Company (OMPC) to provide the high-profile government-owned company with a full suite of advanced business telecommunication solutions. As part of the partnership, Ooredoo will provide best-in-class Internet Professional packages, Business Data, Mobile and Voice services all backed by its modernised network and team of experts.
du was recognized for its call centre's unwavering commitment to its customers with two awards for its best in class call centre and technology at an awards ceremony held at The Address Dubai Mall recently. Rashid Qayed, director Consumer Contact Centre Operations at du collected the award for Best In Class Call Centre 26-100 Seats, while Jassim Juma, du's senior director of Service Excellence and Support received the Best Use of Call Centre Technology award on behalf of du.
VIVA Bahrain has collaborated with Avaya to offer Unified Communications-as-a-Service (UCaaS) for businesses across the island.
VIVA Bahrain will host Avaya's innovative Unified Communications, Video and Contact Center solutions and make them available to enterprises in a cloud services model, enabling organizations to purchase the capacity and services they require, as and when needed, without large upfront costs. VIVA Bahrain will be offering Unified Communications-as-a-Service (UCaaS), Video as a service (VaaS) and Call Center as a service (CCaaS).
STC announced that it has successfully demonstrated the latest 4.5G (LTE TDD+) technologies with Huawei, achieving unprecedented network throughputs. This achievement will enable STC network to deliver the fastest LTE data rates in the Middle East, Europe and North Africa.
Alfa launched the Alfa U-shop app, which offers all its prepaid and postpaid subscribers the best exclusive shopping deals by high-end brands and local stores that provide a variety of goods and services to suit all tastes.
Batelco continues to provide world-class teleport services to satellite operators, with the company's fully equipped teleport, placing Bahrain on the global map of satellite operations. As a testament to this, ABS, a global satellite operator, has extended its agreement for teleport services with Batelco. The agreement, signed in 2011, saw the two companies forming a strong alliance, with ABS gaining a full suite of telecom services provided by Batelco at its Teleport.