With more than 20 years of experience in business development in telecommunications, Florence Sebastien, CEO, FSE Consulting spoke to Telecom Review about her journey and the role that FSE Consulting is playing today in the industry.

Read more: “Once the crisis is over, a deeper understanding of digitization will appear”, says Florence...

While COVID-19 has been wreaking havoc on businesses, UAE-based company, EVOTEQ has been digitally enabling its customers to overcome the ensuing challenges. In an exclusive interview with Telecom Review, Jihad Tayara, CEO, EVOTEQ explained how the company reacted to the impact of COVID-19 and the solutions it has been offering to its customers for them to adapt to the new normal. 

Read more: EVOTEQ driving the digital transformation transition in times of crisis

Companies across the world have been hit hard by the pandemic. The telecoms industry has been absolutely relentless in its efforts to ensure that their consumers, employees and customers are safe and have the means to stay connected.

Read more: Ericsson’s Fadi Pharaon talks pandemic-induced digital transformation

Notes from the Chief Editor
Typography

For the last two years, "digital transformation" has been a hot topic and many companies within the ICT ecosystem have made it their goal to get digital.

Where are we going? Are we transforming our lives into digital, or only transforming the way we make a call or exchange data or video?

The digital life has evolved. Artificial intelligence is at the heart of this transformation, which will serve smart nations living in the future.

Federal banks should be involved in digital currency initiatives in order to be part of the revolution, or risk facing new OTTs who are becoming interested now too. Central and federal banks need to move quickly to secure their currency value, to be a secure and trusted currency against attacks from Bitcoin and other similar services such as PayPal and VISA One.

Talking about digital identity, governments have to move quickly to optimize this as digital transformation requires digital identity. M-government and m-mobile services for citizens will be more fluid with digital identity, which includes the whole of our lives under one IP, or one ID from civil information, to health, to legal, etc.

But in the end, securing our digital life is still a challenge as even the most sophisticated companies with high security implementation have been the target of hackers, from banks to social media and even email giant, Yahoo.

Data breaches are still one of the biggest challenges, and solving the mistrust of the digital world and more quickly deploying digital services into our daily life are key elements.

For sure, we await the digital generation to have fully digital citizens.

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