In a landmark decision, the Digital Cooperation Organization (DCO) has elected Jordan as the leading force in fostering global digital collaboration. The announcement was made during the organization's third annual General Assembly meeting held in Bahrain on Wednesday.

Read more: Jordan Assumes Presidency of Digital Cooperation Organization

When it comes to their success and growth, every business hopes to foster happy and contented customers as the primary component. However, keeping all the customers in a state of perpetual satisfaction can become daunting and even fleeting for most organizations. Telcos are no exception. To achieve such an ideal business state, telcos must align workable and scalable strategies to ensure smooth operations. In an increasingly digitalized world, telcos find themselves immersed in such strategies in every sector, be it education, healthcare, agriculture, industries, the environment and so on. Although telcos have remained at the center of comprehensive ICT operations for a long time, the new digital environment gives customers many options to pick from, and hence, telcos must stay at the operational forefront in order to stay relevant and on top of their game. Here are some considerations from a telco’s perspective for maintaining a long-lasting relationship with their customers moving forward.

Read more: Five Sure-Fire Ways to Superior Digital Journeys for Customers

Saudi Arabia is set to establish itself as a global hub for electronics and advanced industries, as announced by Crown Prince Mohammed bin Salman Al Saud, who serves as the Prime Minister and Chairman of the Board of Directors of the Public Investment Fund (PIF). The newly launched company, Alat, aims to play a pivotal role in this endeavor by creating 39,000 direct jobs and contributing a direct non-oil GDP of USD 9.3 billion to Saudi Arabia by 2030.

Read more: Saudi On Track to Become a Global Hub for Electronics and Advanced Industries

Diving into the future of connectivity, private 5G has emerged as the silent force propelling a billion-dollar revolution, transforming industries with its wireless flexibility and paving the way for unparalleled advancements in IoT, automation, and data analytics.

Read more: Factory of Tomorrow: Private 5G Networks Redefine Manufacturing

In recent years, the global telecommunications industry has witnessed a remarkable transformation fueled by the advent of fifth generation (5G) technology. As 5G networks continue to expand worldwide, the demand for seamless connectivity and high-speed data transmission has skyrocketed.

Read more: Explosive Growth in Roaming Clearing Market Fueled by Global 5G Data

In the dynamic field of telecommunications, the quest for sustainability has become a paramount consideration for network operators. As the world embraces the digital age, the environmental footprint of network infrastructure (encompassing emissions, energy consumption, and water usage) has garnered increased scrutiny. To navigate the green horizon, operators must adopt comprehensive strategies to assess and mitigate the lifecycle environmental impact of their network infrastructure.

Read more: Environmental Impact Assessment: Operators Take Action

The expansion of cloud computing and the rapid integration of Generative AI across various domains, from email and search to food delivery apps, are driving an increase in the number of data centers. In the near future, the construction of hundreds of data centers annually is anticipated to meet the growing demand of customers. This poses a challenge for companies committed to achieving carbon negativity and water positivity. Despite ongoing technological advancements in efficiency, data centers still consume substantial amounts of energy and water, particularly in evaporative cooling systems designed to prevent equipment overheating. On a global scale, the industry is estimated to use around 200 terawatt-hours of electricity each year.

Read more: Building Tomorrow's Data Centers: A Focus on Sustainability in the Middle East

In a significant milestone, the United Arab Emirates (UAE) has executed its inaugural cross-border payment utilizing the Digital Dirham. The transaction, amounting to AED50 million (USD13.6 million), was transmitted by Sheikh Mansour bin Zayed Al Nahyan, Chairman of the Board of the Central Bank of the UAE, to China.

Read more: UAE to China: First Cross-Border Digital Dirham Payment Completed

Telecom Review organized the first webinar in the 2024 series, under the theme ‘The Future of Connectivity: Enabling the Internet of Things’. The topic was discussed in depth by Mohammad AlObaid, Product VP, Salam; Georges Jaber, VP Wholesales and BD, Salam; and Dr. Saad Alhuwaimel, Technology and Regulation Sr. Manager, ATSS. The session was moderated by Firas Mhedhebi, Managing Director Middle East, Private Equity, PMP Strategy.

Read more: The Future of Connectivity with IoT: Leadership Thoughts in Latest Telecom Review Webinar

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