The Covid-19 pandemic seems to have put things into perspective for several industries, particularly the telecommunications sector. One of the major lessons learned throughout the pandemic was the importance of extremely reliable networks. Telcos have been indeed the unsung heroes of the pandemic as they have done their part to ensure connectivity which not only made great strides in business continuity but innovation too.

Read more: Nokia: “Our IP and Optical portfolio is designed for scalability, agility, speed, and security...

The global telecommunications industry is a unique and vibrant industry that is constantly evolving due to the new technologies and infrastructure which continue to filter into the market. Now more than ever, telcos depend on the adaptation to a digitized environment, the efficiency and optimization of business processes, as well as monitoring and reporting capabilities.  

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COVID-19 has been impacting all industries ever since it started to spread to all parts of the world. Governmental entities and United Nations bodies have been playing a key role in countering the ensuing challenges. The International Telecommunications Union (ITU) has been at the forefront of the fight against the pandemic. In an exclusive interview with Telecom Review, Bilel Jamoussi, chief of the ITU-T study groups department, elaborated more on the ITU’s response to COVID-19 and the importance of digital transformation and emerging technologies in such challenging times.

Read more: ITU enables the ICT ecosystem to combat COVID-19

COVID-19 has highlighted the importance of telecommunications and the need to have resilient infrastructure capable of ensuring a seamless experience in light of the rise of remote experiences’ trend. EY published recently a study entitled “Top 10 risks in telecommunications” which sees failure to maintain network resilience in a post-pandemic world emerge as the most pressing challenge for the industry. Telecom Review spoke to Tom Loozen, EY global telecommunications leader, to discuss the outcomes of the study and highlight its main findings.

Read more: The challenge of maintaining network resilience

OSN, the region’s leading entertainment network, has been providing premium content to subscribers ever since it was established. In the times of COVID-19, the company was one of the few who were able to leverage the situation. In an exclusive interview with Telecom Review, Zahra Zayat, senior vice president – OTT digital and telco, OSN explains how the company aims to retain subscribers in the aftermath of the pandemic.

Read more: Zahra Zayat leads OSN in the right direction

The first half of 2020 has been nothing short of transformational for several industries as businesses everywhere had to adapt in order to survive. Thanks to the ICT sector, many businesses have managed to stay afloat and new solutions were even created in an effort to ease customer business operations and manage consumer expectations.

Read more: Rosenberger’s Vick Mamlouk expresses confidence in future of ICT sector

The pandemic has changed the very nature of the global business ecosystem and has left us with an economic future that has never been more ambiguous. Telcos have learned a great deal from the challenges that were brought about by the pandemic and have placed an even greater emphasis on digital transpormation and innovation.

Read more: Mondia Group’s Simon Rahmann discusses global pandemic, innovation and industry trends

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